We run your defense.

ITSS is an owner-led managed security services provider in Dubai, founded 2012. We run an enterprise's entire cyber defense as one 24/7 operation across the GCC and the Levant: managed detection and response, CREST-certified penetration testing, governance and compliance, and immutable recovery.

About ITSS

ITSS, short for IT and Security Solutions, is the brand of ITSS L.L.C-FZ (Dubai, United Arab Emirates), an owner-led managed cybersecurity firm founded in 2012 by Toufic Jabbour, Founder and Managing Director. ITSS does not sell tools. It designs, builds, attacks and defends client estates as one accountable 24/7 operation for clients across the UAE, Saudi Arabia, Qatar and the Levant, delivered remotely worldwide. Slogan: We don't sell tools. We run your defense.

Defense Matrix: 25 capabilities

18 defensive modules across Before, During, After and Always, plus 7 offensive lines. Blue team (24/7 SOC and managed detection and response), red team and purple team, run by one team.

Attack: Break in first

  • OFF.NET Network Penetration Testing. We breach your network before criminals do. External and internal penetration testing, perimeter to core, run continuously and driven to a verified fix. Real exploitation, not just scanning.
  • OFF.APP Application & API Testing. We break your apps to prove they hold. Web, mobile and API penetration testing with source-assisted code review, finding the flaws attackers would exploit in your own software.
  • OFF.RED Red Team & Adversary Emulation. A full-scale mock attack on your business. Objective-based, full kill-chain operations that emulate a real adversary end to end, testing your people, process and technology together.
  • OFF.SIM Continuous Attack Simulation. Your defenses attacked every day of the year. Automated, always-on attack simulation that hits your estate the way a real attacker would, all year, with results within 48 hours of each run.
  • OFF.HUM Phishing & Social Engineering. We test your people, for real. Realistic phishing and social-engineering campaigns run against your actual staff to find the human gaps before criminals do.
  • OFF.PURPLE Purple Team & Detection Validation. Red team and blue team, in the same room. Our red team and your blue team together: we attack while the defenders watch, proving every control fires as it should, then tuning what doesn't.
  • OFF.DARK Dark Web & Infostealer Recon. Your stolen credentials, found first. Continuous dark-web and infostealer reconnaissance that surfaces your exposed credentials and compromised logins before an attacker can use them.

Before: Harden & expose

  • DEF.001 Unified Endpoint Intelligence. Every device visible, patched and self-healing. We see and control every laptop, desktop and server you own. Patches deploy automatically, ransomware is killed at the source, nothing joins unnoticed.
  • DEF.004 Continuous Pen Testing. Real attacks against you, all year, by agreement. Your defenses attacked continuously, not once a year, every hole driven to a verified fix. Delivered as CREST-certified testing your auditors accept.
  • DEF.005 Vulnerability & Risk Intelligence. Every weakness found and ranked by real danger. Continuous scanning of everything you own, including the shadow IT you forgot, prioritized by what attackers actually exploit in the wild rather than theoretical scores.
  • DEF.009 Human Layer Security. Your people turned from targets into sensors. Realistic phishing simulations and individual risk scores turn your weakest link into an early-warning system, with training that adapts to each person.
  • DEF.013 Secure Remote Operations. Zero-trust access, no VPN sprawl. Staff and vendors reach only what they're allowed to, over encrypted zero-trust connections with every privileged session recorded and replayable.
  • DEF.017 AI Security & Shadow-AI Control. Your own AI use secured, never a blind spot. As your enterprise adopts AI, we surface the shadow-AI nobody approved, govern how staff and copilots touch your data, and defend the models themselves.
  • DEF.018 Third-Party & Supply-Chain Risk. Your vendors graded before they become your breach. Every supplier and partner run through the same intelligence engine we run on you, graded worst-first so a weak vendor never becomes your incident.

During: Detect & stop

  • DEF.003 24/7 Managed Detection & Response. Your blue team, hunting around the clock. Your blue team: a 24/7 SOC on EDR, XDR and SIEM telemetry, able to isolate any machine instantly. 775M events distilled to a handful of real alerts, all handled.
  • DEF.006 Neural Email Defense. Phishing and CEO fraud stopped before delivery. Every message is analysed with computer vision and behavioural profiling to catch the forged invoices and impersonation attacks that legacy filters wave through.
  • DEF.007 Identity Threat Detection. Your credentials hunted on the dark web before crooks use them. We monitor dark web markets and breach dumps around the clock. When your people's credentials surface, they're rotated before anyone can use them.
  • DEF.008 SaaS & Cloud Detection & Response. Microsoft 365, cloud apps and cloud posture, guarded. Compromised cloud accounts locked automatically, rogue OAuth apps blocked, and continuous posture management closing risky cloud misconfigurations.
  • DEF.011 Network Detection & Response. Attackers moving inside your network, exposed. Full traffic analysis, including encrypted channels, catches lateral movement and data theft that endpoint tools alone can't see.
  • DEF.015 Threat Intelligence & Exposure Monitoring. Your dark-web exposure, watched continuously. Our intelligence platform grades your external exposure 24/7: breached credentials, infostealer and dark-web leaks, ransomware mentions, look-alike domains.
  • DEF.016 Managed SIEM & Log Analytics. Every log collected, retained and searchable. Centralized log collection and long-term retention across your estate, correlated for threats and ready for any audit, insurer or investigation.

After: Recover & investigate

  • DEF.002 Immutable Resilience & BCDR. Ransomware-proof backups, servers back in minutes. Hourly immutable backups ransomware can't touch, boot-tested and replicated off-site; servers back in seconds. Microsoft 365, Workspace and Entra ID included.
  • DEF.014 Digital Forensics & Incident Response. What happened, how, and proof for the board. Rapid containment, full attack-timeline reconstruction and court-admissible evidence, plus the hardening plan that satisfies insurers and regulators.

Always: Govern & prove

  • DEF.010 Strategic Governance & GRC. Audit-ready every day, not once a year. Continuous alignment measured against ISO 27001, NIST CSF and SOC 2 on every device, evidenced automatically. 98% on our flagship estate.
  • DEF.012 Documentation & Knowledge Sovereignty. Your IT knowledge owned by you, not held hostage. Credentials, runbooks and network maps in a sovereign, access-controlled vault. When people leave or vendors change, nothing walks out the door.

Certifications and verification

  • The enterprise platform stack ITSS runs its defensive operations on is independently SOC 2 and ISO 27001 certified.
  • Penetration testing is CREST-certified: scoped and run by the ITSS team on a CREST-accredited testing platform, with certificates issued under CREST accreditation. Clean certificates have been issued to ITSS clients.
  • Configuration alignment to ISO 27001:2022, NIST CSF 2.0 and SOC 2 is measured live on every managed device: 98% across the estate, near 100% on active devices. ITSS operates aligned to these frameworks today.

Verified results

  • 775.63M events analysed across the estate
  • 1.3M+ malicious web requests blocked
  • 100% critical alerts triaged & closed
  • 0 known exploited vulns on managed estate
  • 15,990 vulnerabilities closed in one month
  • CLEAN CREST-accredited pentest certificates
  • 1HR recovery point / immutable backups
  • 10,000+ assets under continuous management

Sovereign ITSS products

  • ITSS Sentinel. Zero-trust network access (ZTNA) platform: everyone who connects, staff, vendors and remote sites, comes through one encrypted, identity-checked link. No exposed VPNs, no open ports.
  • ITSS Bastion. Identity and access management platform: one secure login for the whole enterprise, protected by passkeys (WebAuthn/FIDO2) instead of passwords, run on ITSS infrastructure.
  • ITSS Falcon. AI attack platform behind ITSS offensive operations and continuous attack simulation, run on sovereign infrastructure inside the UAE and driven by ITSS operators around the clock.
  • ITSS Forge. Always-on AI operations engine: triages alerts, runs response playbooks and answers the client's team in seconds on chat, with a human analyst always watching.

Frameworks and compliance

Framework cross-mapping and board-level reporting across ISO 27001, NIST CSF 2.0, SOC 2, PCI DSS, CMMC, Cyber Essentials, GDPR, SAMA CSF, NCA ECC, NESA IAS, CBK CSF, Saudi PDPL, UAE PDPL, Qatar NCSA and sector mandates.

Sectors

How to engage

Secure intake form at https://www.itss.co/contact, WhatsApp or the 24/7 incident line below. Engagements: managed detection and response, CREST-certified penetration testing, audit and compliance preparation, platform migrations and due diligence. Eleven anonymised case files with the figures our reports carried are published at https://www.itss.co/evidence. Public profiles: LinkedIn https://www.linkedin.com/company/itss-co, Crunchbase https://www.crunchbase.com/organization/itss-l-l-c-fz, Wikidata https://www.wikidata.org/wiki/Q141148059.

24/7 incident line: +971 50 768 4877 · vault@itss.co

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